You can find details about your shareholding through Computershare’s Investor Centre.

Computershare Investor Services

Street Address: Yarra Falls, 452 Johnston Street, Abbotsford VIC 3067

Postal Address: GPO Box 2975, Melbourne VIC 3001

Telephone (within Australia): 1300 738 768
Telephone (from overseas): +61 3 9415 4377
Facsimile: +61 3 9473 2500
Web: www.computershare.com

Computershare’s Investor Centre makes it easy to:

• get your current shareholding balance as at a date you specify
• view your transaction and dividend history
• update your shareholding details, including your registered address, tax file number, bank account details and much more
• choose to receive your shareholder communications by email
• choose to receive your annual report as a printed or emailed copy, or not at all.

When you log in, you will go through a security check. You need to provide either your:

• Securityholder Reference Number (SRN) or
• Holder Identification Number (HIN).

You also need to supply the postcode that relates to the holding.

You can find your HIN or SRN on all your original holding statement, subsequent statements, payment advices and your dividend statement.

Yes, you can access your information over the phone.

Call our share registry on:

• 1300 738 768 for calls within Australia
• +61 3 9415 4377 for calls from outside Australia.

The operator will ask for:

• your Securityholder Reference Number (SRN) or Holder Identification Number (HIN)
• your surname or the company name under which the shares are registered
• the postcode that relates the holding.

You can find your HIN or SRN on all your original holding statement, subsequent statements, payment advice and your dividend statement.

An SRN or HIN is a reference number that identifies you as the owner of your shares.

Keep it confidential and store it securely like you would a password.

You can find your HIN or SRN on all your original holding statement, subsequent statements, payment advices and your dividend statement.

Whether you have an SRN or HIN depends on how you acquired your shares.

SRNs

SRNs begin with the letter ‘I’, for example I0002894945 (which can look like the number ‘1’ in some fonts). If you have an SRN it means that you are an issuer-sponsored shareholder.

If you are an issuer-sponsored holder, you need to contact the Share Registry to change your personal information regarding your shareholding.

HINs

HINs usually start with the letter ‘X’ or have no alphabetical prefix, for example: X0002894945 or 0002894945.

If you have a HIN, it usually means a stockbroker acquired the shares for you and you are a broker-sponsored holder.

Broker-sponsored holdings are maintained on ASX’s CHESS system. People also call them CHESS-sponsored holdings. Your broker can explain this to you in more detail.

If you are a broker-sponsored holder, you need to contact your stockbroker to change these details.

What if I can’t find my HIN or SRN?

If you cannot find documents that display your HIN or SRN, contact our Share Registry. They will give you instructions for arranging a replacement. There may be a cost involved.

You can:

• change your address
• directly credit of dividend payments
• update banking instructions for direct credit
• fix a spelling error in how your name is shown on the register
• provide your tax file number.

How you update your details depends on your situation.

Broker-sponsored holders must change their details via their stockbroker.

Most individual-issuer sponsored holders can change their details through our Registry either:

• online
• by calling 1300 738 768 for calls within Australia
• by calling +61 3 9415 4377 from outside Australia.

All other issuer-sponsored holders (joint holders, companies, etc.) should complete the appropriate form and return it to our Share Registry.

Download forms from the Share Registry’s website.

If your bank rejects a direct credit payment, the Share Registry will automatically generate a cheque when the bank returns the funds. They will post the cheque to your registered address soon after.

They will also ask you to update your bank account details so you can receive the rejected and all future direct credit payments into this account.

Contact the Share Registry if you are unsure if a dividend has been paid or not.

If you are a broker-sponsored holder, you need to contact your stockbroker to change your name details.

If you are an issuer-sponsored holder, you can change your name by completing a Name Correction Request form. You must post this form. The Registry does not accept name change requests by fax, email or phone.

Sign the completed form and supply the relevant supporting documents.

What supporting documents do I need?

If you are signing under a power of attorney, you must lodge a certified copy of the original power of attorney.

Supporting document requirements differ and depend on the reason for changing your name:

• Change of name by marriage—provide a certified copy of your marriage certificate.
• Revert to maiden name—provide a certified copy of your marriage certificate.
• Change of name by deed poll—provide a certified copy of the Deed Poll.
• Change of company name—provide a certified copy of the Certificate of Registration of Change of Name.

Bisalloy Steels and the Share Registry take the security of your holdings very seriously. Online updates are only available for specific transaction types and holdings.

Availability is based on several factors, including:

• industry regulations
• transaction type
• whether the holding is in an individual, joint or company name.

If the update you need is not available online, please complete and sign the relevant form and forward it to us. We will process your instruction.

Download forms from the Share Registry’s website.

To buy or sell Bisalloy Steels shares, you need to contact your stockbroker.

If you do not have a stockbroker, the Australian Securities Exchange (ASX) can help you find one.

You will need your SRN or HIN to sell your shares.